Frequently Asked Questions
How do I get started?
You can get started by submitting a request through the contact form or by email. From there, we confirm the area you need support with, your priorities, and the best next step.
How do I know which support option I need?
If you are unsure whether Sprint, Retainer, or Ad-hoc support is the best fit, this can be clarified during the initial discussion. The most suitable option depends on the type of work, urgency, and whether the support is once-off or ongoing.
What is the difference between a Sprint and Ad-hoc support?
A Sprint is a structured once-off project with a defined outcome and handover. Ad-hoc support is more flexible and task-based, usually for urgent work, overflow, or short, clearly defined tasks.
Working Together
What type of support do you provide?
Support is available across Operations, Reporting, and contractor SHEQ record maintenance. Depending on what you need, this may include day-to-day administration and coordination, document control, data capturing, tracker and report updates, and keeping contractor SHEQ records current.
Do you offer once-off support, or only ongoing support?
Both are available. A Sprint is suited to a defined once-off project, a Retainer provides ongoing monthly support, and Ad-hoc support is available for smaller or urgent tasks. The best option depends on the work involved and how often support is needed.
Do you only provide SHEQ-related support?
No. Contractor SHEQ record maintenance is one part of the service. Support is also available for day-to-day operations, coordination, document control, data capturing, tracker updates, and reporting.
Services & Scope
Do you provide legal or certification advice?
No. Support can help keep contractor SHEQ records organised, current, and ready for review, but it does not include legal advice, certification, formal compliance assessments, or compliance sign-off.
Is all support delivered remotely?
Yes. All support is delivered remotely and organised around the agreed scope, priorities, and timelines.
What do you need from me to begin?
To get started, I will need an outline of the support required, your priorities and deadlines, and any relevant documents, trackers, or information. Any access needed will be confirmed before work begins.
How are updates communicated?
Updates are provided at agreed intervals or key stages. They show what is in progress, what has been completed, and where input may still be needed.
Practical Questions
Can support be tailored to my business?
Yes. Support can focus on one area or a combination of Operations, Reporting, and contractor SHEQ record maintenance, depending on your priorities.
Do you work with small businesses only?
Support is designed mainly for small and medium businesses, contractors, and service-based teams that need reliable help with day-to-day work, reporting, or contractor SHEQ records.
Do you offer pricing on the website?
Pricing is confirmed once the scope, urgency, and level of support required are understood. This ensures the price reflects the work involved and whether the support is once-off or ongoing.
Contact
Get in touch for specialist business support.
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